New Manager Course:

The essential guide for new managers

Avoid rookie mistakes, fast-track your way to effective team management, and become a confident leader.

Sinking in management quicksand? Need a hand?

Stepping into a managerial role is a significant career milestone.

If you're feeling like you've been thrown into the deep end, you're not alone. This transition, often exciting, can also feel like navigating through unfamiliar territory, where every step feels uncertain, and the risk of sinking seems all too real.

The weight of expectations, both from your team and yourself, can be overwhelming. The fear of making mistakes and not living up to the title of 'manager' can be daunting. Yet, this period is pivotal for personal development, where you learn, grow, and establish yourself as a confident leader.

Louise Howells
How i can help

Gain the knowledge and confidence you need to become a Successful Manager

The New Manager Course will give you the insights and tools to navigate leadership challenges, level up your managerial expertise, and confidently guide your team.

Is this course for you?

The New Manager Course is perfect for...

New Managers looking for guidance and to upskill

This course establishes a solid foundation for those just stepping into management roles, combining essential principles, leadership skills, and real-world approaches to boost confidence and competency.

Current Managers seeking to develop their skills

Ideal for managers looking to grow by developing their capabilities, this course delivers in-depth insights into effective leadership, team motivation, and strategies for impactful team guidance.

Business Owners aiming to level up in management

Employed a team but have never been trained as a manager? This course helps business owners develop vital leadership and team management skills essential for growing a successful business.

Louise Howells, author of the New Manager Course.

What you'll achieve: Course outcomes and benefits

Effective team management & goal setting
Understand the distinction between managing yourself and others, setting effective boundaries, and mastering goal setting and tracking.

Team advocacy & relationship management
Develop skills in advocating for your team's needs and achievements, and maintaining a productive relationship with your own manager.

Better team performance & feedback skills
Learn techniques for productive one-on-one sessions, giving constructive feedback, and coaching team members to solve their own problems.

A stronger collaborative team culture
Gain skills in building team dynamics, creating guidelines, idea generation, gathering feedback and making improvements together.

Talent management & onboarding
Master the process of attracting, recruiting, and retaining the right talent and onboarding new team members for success.

Course Overview

Explore what's inside the course

The New Manager Course includes 2+ hours of dynamic video lessons split into 14 chapters, complete with a course workbook, related support resources, a progress dashboard, and bonus content.

00 Welcome & Introduction.

A warm welcome from Louise followed by a brief introduction to The New Manager Course and what to expect over the coming chapters.

01 How managing yourself is different to managing others.

In Chapter 1, we delve into the essential difference between managing yourself and managing others. Whether you're an aspiring manager, a current manager, or someone who has recently taken on a managerial role, understanding this distinction is vital for your success.

02 Boundary setting for effective leadership: Building a solid foundation.

In this second chapter, we explore the importance of setting up boundaries from the start. Establishing clear boundaries is crucial to prevent overwhelm, long working hours, sacrificing your personal life, and experiencing burnout. It forms the foundation for a productive and healthy work environment.

03 Discovering your leadership style: Inspire and motivate with confidence.

In this chapter, we explore leadership styles to help you discover your unique leadership approach. Understanding various leadership styles is crucial for adapting your style to different situations and effectively guiding your team towards success.

04 Productive 121 sessions: Strengthening connections and driving performance.

In this chapter, we explore the significance of one-to-one sessions as a powerful tool for effective leadership and team member development. Conducting regular and meaningful one-to-one sessions with your team members is crucial for building trust, encouraging growth, and enhancing communication. Discover the key elements of running successful one-to-one sessions and explore example questions to make your sessions more impactful.

05 The power of feedback: Empowering your team for growth and success.

Providing effective feedback to your team members is a challenge faced by many managers. While it's easy to praise, giving constructive and timely feedback can be more difficult. In this chapter, we'll explore the necessary skills and techniques to deliver feedback that inspires growth and empowers your team members.

06 Focus and performance: Achieving objectives and driving team results.

As a new manager, establishing clear goals and aligning your team's efforts is essential for success. Without clear objectives, you may encounter challenges such as difficulty evaluating performance, a lack of accountability, or team members becoming disengaged. In this chapter, we'll explore the benefits of using OKRs (Objectives and Key Results) as a framework to measure performance and create focus.

07 Cultivating team dynamics: Creating a collaborative environment.

Effective team management and collaboration require an understanding of team development stages. Many new managers struggle to create cohesive teamwork due to differences in working styles and communication challenges within their teams. This can lead to reduced productivity and increased managerial burden.

08 Setting team guidelines and norms: Creating a welcoming workplace.

In chapter 8, we'll delve into the use of team guidelines and norms to create a positive work environment and guide you through the team development phases discussed in the previous chapter.

Throughout this chapter, you'll gain the knowledge and skills needed to address challenges such as miscommunication, coordination issues, team burnout, low employee engagement, and retention. By establishing effective team guidelines and norms, you'll lay the groundwork for success, enabling your team to work harmoniously and achieve their goals together. The result is an environment that people genuinely want to be a part of.

09 Empowering teams: Nurturing independent problem solving.

As a manager, your role extends beyond offering solutions to your team's challenges. Coaching team members to independently tackle problems reduces your managerial burden, decentralising decision-making. Empowering team members to resolve challenges on their own frees you from being involved in every minor issue, allowing you to focus on higher-level responsibilities.

10 Driving creativity: Leveraging team insights for innovation.

In this chapter, we'll explore a powerful technique to address a common challenge - gaining your team's support for new ideas while reducing resistance to change. As a leader, you understand that change can be met with apprehension, skepticism, or even resistance from your team members.

11 Performance reviews: Harnessing 360 feedback for growth and excellence.

In Chapter 11, we'll explore the importance of conducting performance reviews and collecting 360-degree feedback. As a manager, ensuring your team performs optimally is crucial. Annual performance reviews and 360 feedback can help identify strengths, address weaknesses, and align your team with organisational goals. We also discuss the benefits of collaborating with your HR team (or representative) for additional support in this process.

12 Hiring the right talent: How to build exceptional teams.

In Chapter 12, we examine the essential steps in recruiting new team members. From crafting compelling job ads to conducting interviews, we'll guide you through the process of building exceptional teams.

13 Seamless onboarding experience: Setting new hires up for success.

In Chapter 13, we focus on creating a seamless onboarding experience for new hires. Starting a new job can be overwhelming, but with a structured onboarding process, you can ensure their success from day one.

14 Upward management: Communicating & collaborating with your own manager.

In Chapter 14, we explore the art of upward management, a critical skill for any manager. Upward management involves effectively communicating and collaborating with your superiors to ensure alignment, gain support for your team, and achieve organisational goals.

FN Finishing and wrapping-up: What we've covered on the course.

A closing segment which concludes the course and briefly looks back at what's been covered.

BVBonus Video: How to stop toxicity and get better team dynamics.

Explore this in-depth video presentation on how establishing team norms can effectively mitigate toxicity in the workplace, ultimately leading to improved results. This chapter equips you with valuable tools and strategies, enabling you to shift from moments of frustration to building a high-performing team that work better together.

Eager to get started?

Advance through the course at a pace that suits you, with a personalised account to keep track of your progress.

What people say about the course

Hear from managers and businesses who've benefited from the course.

"It's fair to say that managing a team for the first time was daunting and a big career shift for me, but still something I've always wanted. Louise's new manager course provided a great introduction to management life, giving me a grip on the basics as well as providing some handy frameworks to follow. I'm not saying I'm now perfect, but I definitely feel more confident and capable in my new manager role."
New Manager

Ruth H.

Team Manager

"Brilliant course! Great length, well presented and jam-packed with practical management advice and knowledge nuggets 🧠. Loved the moduled video format. Louise does an amazing job at explaining concepts clearly with good examples. The 1on1 pdf is also super helpful. Absolutely would 💯 recommend the course to other managers!"
New Manager

Michael D.

Marketing Manager

"The new manager course reassured me that I don't have to answer everything immediately and that taking a holiday is not only acceptable but needed. It provided different ways of working that I could immediately apply, and I'm already testing out a few of them out."
New Manager Course Trainee.

Zoe T.

Commercial Manager

"As a business owner, no one teaches you how to be a manager. After reading so many leadership books, I found it difficult to put them into practice. However, I found Louise's course very actionable and easier to absorb than any book. Every chapter was insightful and relatable. It’s been such a positive change for me and how I work with my team!"
New Manager Course Trainee.

Melissa T.

Business Owner

"Learning how to better understand my team's needs has been invaluable. Louise's practical and relatable approach meant I could start making changes right away. It's been a few weeks, and I'm already seeing the benefits."
New Manager Course client.

Mhairi M.

Product Owner

"I’ll be honest, as someone who's been managing teams for several of years, I wasn't sure if I'd learn anything new. But I was pleasantly surprised. The videos on team norms and 360 feedback were particularly interesting, and something which I'm now actively using with my teams. Additionally, the course app was also very easy to use, even with my very limited tech-skills."
New Manager Course Trainee.

David H.

Operations Manager

"The new manager course has given me some fresh ideas to encourage creative thinking and collaboration. The exercises for getting the team's input and agreement are something I’ll be adopting in upcoming meetings."
New Manager Course client.

Sally B.

Marketing & PR Manager

Louise Howells, coach and trainer for the New Manager Course.

Meet your leadership coach, Louise Howells

Hello, I'm Louise Howells. With over a decade of leadership experience, I have navigated the challenges of senior management and team management across diverse sectors, including tech agencies, local government, non-profit organizations, and PLCs. My journey has been about leading teams, big and small, and creating environments where people thrive and deliver their best.

My approach to management has always been about nurturing talent and creating a positive workplace. This has resulted in not just improved margins and customer satisfaction but also higher team retention and morale.

I created this course to share the insights I've gained - the lessons I wish I had known when I first stepped into a managerial role. My goal is to empower new managers, helping them to step into their roles with confidence and to achieve success.

10+ Years in director, senior leadership and management roles.

Positions in PLCs, non-profit orgs, tech agencies and local government.

Grown and managed departments of 50+ team members.

Founder of Leadership with Louise.


Ready to take the next steps on your management journey?

Start today and progress at your own pace.

100% Online: Instantly access all 14 chapters

Embrace the convenience of online learning with instant access to all 14 chapters right at your fingertips at anytime.

Access to digital resources & bonus content

Enhance your experience with the course workbook, one-to-one guide, onboarding checklist, and useful manager tool recommendations.

Personalised dashboard to track progress

Take control of your learning experience using a personalised dashboard that allows you to monitor your progress seamlessly.

New Manager Course (2024)

Created by Leadership with Louise
£349 Save £50 Limited Offer
Flexible lifetime access to learn at your own pace
Personalised account to track your progress
Named digital certificate upon course completion
Access to supplementary digital resources and future updates
Delivered by an experienced leadership and management coach

Frequently asked questions

Everything you need to know about the New Manager Course.

Who is the New Manager Course designed for?

New Managers

If you're taking your first steps into a managerial role, this course provides the foundation you need. It's a comprehensive program that combines essential management principles, practical leadership skills, and real-world problem-solving strategies. By enrolling, you'll not only boost your confidence but also develop the competence required to succeed as a manager.

Current Managers

For experienced managers who wish to further hone their leadership abilities, this course delves into the intricacies of effective management. You'll gain profound insights into leadership strategies, team motivation techniques, and practical approaches to guide your team to success. Whether you're looking to refine your skills or explore innovative leadership methods, this course has you covered.

Business Owners

Running a business often means taking on the role of a manager without formal training. This course is tailored to meet the needs of business owners like you. It focuses on nurturing essential leadership and team management skills crucial for driving your business toward success. By enrolling in this course, you'll acquire the knowledge and strategies necessary to efficiently manage your team, foster a productive work environment, and propel your business to new heights.

How long does the New Manager Course take to complete?

On average, participants typically spend about 3-4 hours to complete the New Manager Course. However, it's important to note that the course is designed to be flexible, allowing you to learn at your own pace. There is no strict time limit for course completion, so you can take as much time as you need to absorb the material thoroughly.

All course chapters, including the video content and support materials, are accessible at any time through your personalised dashboard. This dashboard also tracks your progress, making it easy to revisit specific chapters or resources whenever you like.

Do you offer pricing packages for teams?

Yes, please get in touch with your team's requirements to discuss volume pricing options.

Can I access the New Manager Course on tablet and mobile devices?

Absolutely! The course is accessible on computers, tablets, and smartphones.

That said, we'd recommend a computer for the optimal viewing experience.

Does the New Manager Course come with support materials?

Yes, it includes useful support materials to enhance your course experience. In addition to the core video chapters, you'll receive a course workbook that complements the video content and includes written exercises and space for your notes.

In addition, you'll have access to bonus content and resources such as:

  • One-to-one Guide (Download)
    Meeting formats, sample questions, approaches and tips.
  • Onboarding Checklist (Download)
    A list of actions to complete when onboarding a new person to your team.
  • Tools & Resources Recommendations (Page)
    Links with explanations about useful tool managers can use to improve operations and productivity.
  • How to Stop Toxicity in the Workplace & Get Better Dynamics (Video)
    A deeper dive into team guidelines and norms (featured at the Tech Leads NW conference).

How do I access the New Manager Course once I've paid?

During the checkout process, you'll create a password. With your email and this password, you can instantly log in to the course members portal. After completing checkout, you'll be redirected to the login page, and from your dashboard, you can access The New Manager Course.

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Unlock your management potential today!
If you're still not sure, feel free to ask any questions.